Identifying And Updating Invalid Patient Contact Details

🔍 What is it?

This feature helps you identify patients with invalid contact details, such as incorrect email addresses or phone numbers so you can update their information and maintain reliable communication.

📢 Why this matters

Invalid contact data leads to missed appointments and communication breakdowns. Keeping it clean improves delivery rates and patient experience.

🧹 How to check and update

1. Click on the Data Management button

2. Choose either Email Verification or SMS Verification

3. Click the item you want to review (e.g., Invalid Emails)

4. a List of invalid contacts will appear, from here reach out to those patients via phone call or email to update their details